While using employee monitoring software, the company gets the opportunity to calculate productivity, manage security, monitor employees’ attendance, and collect poof, whether working hours have been properly and legally utilized or not. Moreover, you can track all suspicious activities of all employees to keep them on track. In this way, you can develop a deterrent against laziness and malfeasance, which have become the biggest concern that managers need to consider.
- Having productivity monitoring software can also help you in numerous ways. For example, employers can monitor computer activities with the help of employee dashboards. It means that they can track the websites, which are regularly opened, email activities, and other critical metrics to know what employees spend their working hours in the office.
- However, while using employee activity monitoring software, employers and managers can face numerous challenges. These challenges can affect the overall performance of the employees and productivity. The managers need to be aware of these challenges and techniques to address them.
Challenges that employee monitoring software may face
Here, we have listed some top challenges that you may face while using the best free EMS software. So, let us explore them!
1. Employee morale can be compromised
Yes, it is obvious. When employees know that they will be monitored regularly during office hours, they easily start developing their mindset that the employers do not trust them. When it happens, you can track that the employer-employee relationship is affected. So, when you plan to implement employee monitoring software, you need to develop trust. For that, you need to consult all your employees and get their feedback. With that, you must address their concerns with an open mind and clear thinking.
2. The employees can be under tremendous stress
Having information that your employer has incorporated surveillance tools, an employee has to work a lot to show his commitment. This extra work with the fear of monitoring and losing a job can develop extra stress on employees. The experts have already mentioned that monitoring computer activities with software does not create commitment and passion in some cases. To improve motivation and enthusiasm, the managers should initiate some other tactics.
3. You can demotivate the employees or hurt them.
The basic purpose of using employee activity monitoring software is to increase productivity. However, monitoring through software can create a negative impact. The monitoring tools initiate doubts in employees’ minds. In this way, instead of increasing productivity, you may find increased employee turnover. Therefore, the managers should communicate with their employees and inform them that the best EMS software only implements standard workplace policy. Moreover, in any case, the managers will not single them out.
4. Data analysis can take time.
Many business owners think that the implementation of employee monitoring software can create time-management issues. They have a mindset that analyzing data is a time-consuming task. You should also have some expertise for this task. However, the experts think that you only require some effort initially. When you perform this task only 2-3 times, you can consider yourself an experienced analyst.
5. Giving access to the employees can be a troublesome step.
It simply means that you should limit employees’ access to confidential and sensitive data to some extent. When you implement productivity monitoring software, you get the opportunity to give some access to your relevant employees. Too much access must be avoided here, as the basic purpose of monitoring computer activities is to improve data security.
6. Demanding operations and complex security risks
- Digitization is widespread, especially as companies worldwide are forced to move as much as possible to an online environment rather than working in physical offices. This also means an increase in new online activities by people who do not know how to protect their networks.
- Companies that are not connected to the internet, such as those that manage inventory or store resources in the cloud, may not see the need to invest heavily in online security. Even if they are aware of the need for online security, small businesses may have only minimal protection in places, such as cheap firewalls or antivirus software that comes with their operating system. They may not be able to manage their own online security without the help of a third party (more on that later).
- In addition, technological advances such as business automation and machine learning may expose more vulnerabilities. Small businesses can register software with credentials that could easily be compromised, making their systems more vulnerable than ever. This will become even more important as new software companies emerge in the future. The greater their capacity, the greater the potential for third-party software and systems vulnerability.
7. You may face legal issues.
Employee and data protection is the responsibility of the managers. If you do not do so, you can face legal and financial circumstances. Therefore, you must be careful while accessing employees’ machines. For that, you need to take care of employees’ privacy and do not break the law to avoid reputational damages and fines.
Sarah Noah Liam is a 28-year-old Software Management person who enjoys programming, productivity monitor software, and screen recording. She has a post-graduate degree in Computer science. She was raised in a happy family home with two loving parents.